Student Services – Crisis Numbers

Community Support Lines

If you have doubts about whether you belong, if you’re loved, or if your life matters, talk to someone who can help you realize how significant you really are. A trusted friend, a parent, a respected teacher or a compassionate counsellor can help you work through your darkest hour or put you in touch with people who can help you renew your passion for life. You are loved, you do matter, but you do need to reach out to realize just how much you mean.

If you are facing a situation that you feel is overwhelming, if you feel depressed or are considering suicide, call the following numbers immediately. There are also other resources for many other emergencies faced by teens.

Suicide Crisis Numbers

The following four help lines are available 24 hours a day for any emergency situation or mental health crisis so do not hesitate to call if you feel depressed or suicidal. Calls are confidential.

Grand River Hospital Crisis Team
Canadian Mental Health Association Distress Centre
Canadian Mental Health Association Crisis Line
Canadian Mental Health Association Youth Line
742-3611
745-1166
744-1813
745-9909

Mental Health Resources

Canadian Mental Health Association K-W
Grand River Hospital Emergency Department
GRH Psychiatric and Mental Health Access Referral Line
Mood Disorders Association for Waterloo Region
Kids Help Phone
Front Door
Here 24/7  Waterloo-Wellington
744-2049
749-4242
749-4310
884-5455
1-800-668-6868
749-2932
1-844-437-3247

Accommodation and Food

R.O.O.F. (shelter and substance abuse counselling)
Betty Thompson Youth Centre
House of Friendship
St. John’s Kitchen
742-2788
749-1450
742-8327
745-8928

Women’s Shelters

Anselma House
Marillac Place
Monica Ainslie Place
Mary’s Place
St. Monica House
742-5894
571-0722
624-0481
744-0120
743-0291

Eating Disorders

Eating Disorders Awareness Coalition 745-4875

Drug and Alcohol Counselling

St. Mary’s Hospital Counselling (alcohol, drugs, gambling)
Regional Addiction Counselling
Withdrawal Management Services
Drug and Alcohol Information Line
Drug and Alcohol Registry of Treatment
Ontario Problem Gambling Help Line
Narcotics Anonymous
ACCKWA (free needle exchange)
Alateen (support group for teens affected by drinking)
Smokers Helpline
ConnexOntario
745-2585
743-6951
749-4300 x.2623
1-800-463-6273
1-800-565-8603
1-888-230-3505
651-1121
570-3687
742-6921
1-877-513-5333
Text CONNEX to 247247 or call 1-866-531-2600

Birth Control and Pregnancy Counselling

Family and Children Services
K-W Pregnancy Centre
Planned Parenthood
Prenatal Classes
Prenatal Nutrition Program
Young Mom’s Support Group
Young Father’s Group
746-0540
886-4001
743-9360
621-6110
883-2267
749-0977
743-0291

Sexual Health

HIV/STD Clinic (free, anonymous HIV/STD testing)
AIDS Info Line
Sexual and Reproductive Health Clinic
883-2251
1-800-665-2437
883-2267

LGBTQ Resources

Parents and Friends of Lesbians and Gays
Lesbian/Gay/Bi Youth Line
ACCKWA Youth Group
Gays and Lesbians of Waterloo (UW)
OK2BME
650-5155
1-800-268-9688
570-3687
884-4569
519-884-0000

Sexual Assault

Sexual Assault Treatment Centre
Waterloo Regional Police
Ears for Male Victims of Sexual Abuse
K-W Sexual Assault and Support Centre
749-6994
653-7700
570-3277
741-8633